Servicing Guide
Our Servicing Guide covers procedures for maintenance on certificates such as servicer changes, assumptions, modifications, terminations, reinstatements, etc.
Note: links below open the Servicing Guide .pdf document.
- 1 Responsibility of the Servicer
- 2 Commitment/Certificates
- 2.01 Commitment/Certificates · 2.02 Changes to the Commitment/Certificate at or before closing · 2.03 How your insurance coverage becomes certified
- 3 Changes After Coverage is Certified
- 3.01 Change of servicer · 3.02 Assumptions · 3.03 Loan modifications · 3.04 Balloon mortgages · 3.05 Partial releases · 3.06 Coverage changes · 3.07 Loan number changes · 3.08 Other changes
- 4 Billing Process
- 4.01 Renewals · 4.02 Terminations · 4.03 Reinstatements · 4.04 Cancellations
- 5 Forms
- 5.01 Notice of Change of Servicer · 5.02 Notice of Assumption · 5.03 Notice of Loan Modification · 5.04 Request for Cancellation of Insurance · 5.05 Term-to-78% Singles Refund Information
